Mama Makes Treats

Frequently Asked Questions

Quick answers about ordering, pickup, and freshness.

Your questions, answered

Do you deliver?

Pickup is the default. Local delivery may be available for larger orders. Ask when you request a quote.

How far ahead should I order?

Menu items usually need 2 to 3 days of notice. Custom orders need at least 2 weeks.

How long do treats stay fresh?

Cookies and bars keep 4 to 5 days in an airtight container. Cupcakes and cakes are best within 2 days, and refrigerated if filled or frosted with cream cheese.

Do you make gluten-free, vegan, or nut-free treats?

Some items can be adapted. Everything is made in a home kitchen that handles wheat, dairy, eggs, and tree nuts, so I can’t guarantee an allergen-free environment.

Can I change or cancel my order?

Yes. Changes are welcome up to 48 hours before pickup. See the purchaser policy for refunds and cancellations.

How do I pay?

Payment is taken at checkout for menu orders. Custom orders require a 50% deposit, with the balance due at pickup.

Can I buy a gift box?

Absolutely. Tell me who it’s for and I’ll pack it up with a note.

Still wondering?

Send a note via the contact page and I’ll get back to you soon.